I have found that Gavin has exceeded my greatest expectations in terms if the quality if his work, advice given to my clients and in the way he fulfils his promises given.
His attention to detail is second to none and very refreshing, there is no cutting corners with Gavin and I know, that any project that he undertakes for me, will be done perfectly to the correct specification and of course, tidily.
I found his customer service skills second to none. Keeping the customer informed and discussing possible options for the job in hand - sometimes unheard of by trades people!
From simply turning up on time, returning a phone call, or popping in on his way home to help out, nothing is too much trouble for Gavin.
Gavin's fantastic personal & professional qualities will ensure that I will have no hesitation in recommending him again and again for any plumbing or heating requirements, required by myself, my family, friends or valued clients in the future.
Harrogate HG1 3LE
In my work, detail is everything. It was, therefore, a precious moment when observing you working to install our new bathroom recently...The care and attention to detail that you brought to the job...a wonderful example of fabulous workmanship and pride in doing the job properly.
Bill and I are delighted to have found in you a real treasure, and guarantee that you will be our first port of call for all our plumbing jobs in the future.
We will wholeheartedly recommend you to anyone else with plumbing work to be undertaken - that said, can you please never be too busy to fit us in though, as we have found our plumber for life?
You recently undertook some work in my home, not a large job by any means, but you did the repairs on my bathroom with enthusiasm and willingness.
It was refreshing to have a tradesman in my home that treated it with respect, was tidy, helpful, pleasant & informative at all times.
I was also very grateful when you also suggested popping on the loose skirting board for me too, something that had been on the 'To Do' list for quite sometime!
I would not hesitate in recommending you to anyone who requires a new plumber for their work.
Thanks you for all your help & I wish you well in your chosen career, as you have such a great outlook and attitude.
Harrogate HG3 2EL
I am grateful for your response to my sudden need for your services. I would not hesitate to recommend you to any of my colleagues. friends and family.
York YO24 4QB
I have had a difficult time recently with a tenant who left my house in an awful state. I needed a new boiler and bathroom ASAP to get the property back up to my standards, You were rushed off your feet with work, but didn't hesitate to come to my rescue. Always with a smile on your face you delivered a totally professional high standard of work.
I cannot thank you enough for your amazing service and support. I shall have no hesitation in recommending you to my fellow colleagues, friends and family, in fact anyone I know You are a star.
I just wanted to drop a letter to express how grateful Janey and I are for the service you provided us in attending to our shower...both my wife and I were extremely impressed with the level of service we received. We found you to be most professional to deal with and your workmanship excellent. And your honesty is also well appreciated.
We know your engagement with ourselves was far from your biggest job of the year, but we feel that after years of mixed- dealings with local plumbers, we have finally found someone who ticks all the boxes. Moreover, your manner is genuinely polite and I imagine many of your longer-term customers treat you like an extended member of the family!
I would not hesitate for one moment to recommend you to all family and friends...I am sure we will be using you again in the not-too-distant future.
Leeds LS17 7ER
My Gas Warm Air System had been condemned by British Gas...You provided a quote and arranged for this work to be carried out whilst I was away on holiday...I know that you shuffled your other work around in order to accommodate e and I left you to complete the work, leaving a key.
When I returned from holiday it seemed that "the Fairy Gas Mother" had been. There was no mess, no rubbish left, no evidence that you had been other than a lovely warm house to return home to.
The new system works off my mobile phone. Its smart. I can turn down or raise the temperature of any of the radiators and the system understands my work pattern and adjusts itself to my lifestyle. I am more than pleased with how Gavin understood my needs, worked around me, and installed a system that I am very happy with.
Gavin, you were cheerful, pleasant, honest and professional in all your dealings with me. I would have no hesitation recommending you to any of my friends, neighbours, family or work colleagues in the future.
I wish you every success
Leeds LS2 8JF
We have built up an enviable reputation over the last 8 years, and pride ourselves in providing a professional service at all times.
For any of your plumbing or heating requirements please get in touch today for more information